Our customers are important to us.
Got questions or eager to connect? Reach out to us at info@remi.ie.
We are here to provide the answers you seek and assist you on your journey to scalp and hair care. Whether you are curious about purchasing our products, have suggestions to share, our inbox is always open.
Frequently Asked Questions
Is Remi safe for use in Pregnancy?
Our company takes the safety of our products very seriously and adheres to strict regulatory guidelines. This product has undergone safety assessments to ensure its suitability for general use. We still recommend consulting with your healthcare provider before using any cosmetic product during pregnancy or while breastfeeding, as they can provide personalised advice based on your individual circumstances.
Is Remi safe for use while breast feeding?
Our company takes the safety of our products very seriously and adheres to strict regulatory guidelines. This product has undergone safety assessments to ensure its suitability for general use. We still recommend consulting with your healthcare provider before using any cosmetic product during pregnancy or while breastfeeding, as they can provide personalised advice based on your individual circumstances.
What products will prevent hair loss?
Remi offers a product called “Density Drop” that is described as supporting hair growth and protecting against hair loss. This product may help with hair loss prevention.
What are the best products for damaged hair?
Remi’s products focus on scalp health and hair strength, which benefits damaged hair. You may want to explore each of our products and consult with our customer support. Regarding specific recommendations for damaged hair you may need more guided advice and we would recommend a consultation with Trua.
Is Remi for men?
Yes, Remi products are suitable for both men and women. They are designed for all scalp and hair types.
What age is Remi suitable for?
Remi is suitable for children over the age of 3, please note that our products are not designed with children in mind. Please consider contacting Trua for more specific advice on your child.
Who is Remi suitable for?
Remi products are suitable for everyone, emphasising inclusivity and being suitable for all scalp and hair types. They are designed to promote scalp health and healthy hair for a wide range of individuals.
How do I improve the health of my hair?
Remi products, such as “Density Drop” and “Daily Anchor” are intended to promote hair health by focusing on scalp health and strength. Maintaining a healthy diet, avoiding excessive heat styling, and protecting your hair from environmental damage can also contribute to healthier hair.
Why do I need to take care of my scalp?
Taking care of your scalp is crucial because it forms the foundation for healthy hair growth. A healthy scalp can lead to stronger, more vibrant hair. Scalp care can help prevent issues like dandruff, excess sebum production, and hair loss.
What is Remi’s returns policy?
To learn about our returns policy, you should visit our returns policy page.
My order is late, what should I do?
If your order is late, it’s advisable to reach out to Remi’s customer support, which can be contacted here. They should be able to provide you with information about the status of your order and potential solutions.
I have a question about my order, what should I do?
If you have a question about your order, you should contact Remi’s customer support here. They will be able to assist you with any order-related inquiries.
Need more specific advice?